Refund Policy


At Digitaf.shop, we are committed to providing high-quality digital products. Since our products are digital and instantly accessible after purchase, all sales are final and non-refundable. However, we understand that certain circumstances may require review.

1. Non-Refundable Products

Due to the nature of digital goods, we do not offer refunds or exchanges for the following:

  • Change of mind after purchase.

  • Accidental purchases.

  • Lack of technical knowledge to use the product.

  • Compatibility issues with third-party software or devices.

2. Refund Exceptions

Refunds may be considered only under these conditions:

  • The product was not delivered due to a technical issue on our end.

  • The product is significantly different from the description on our website.

  • A duplicate order was placed due to a system error.

3. How to Request a Refund

If you believe your case qualifies for a refund, please contact us within 7 days of purchase at:

Please include:

  • Order ID and purchase details.

  • A detailed explanation of the issue.

  • Screenshots or proof (if applicable).

4. Refund Processing

If your refund request is approved, the refund will be processed within 5-10 business days through the original payment method.

We appreciate your understanding and encourage you to reach out with any concerns before making a purchase.